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AUTHOR TAKES NO RESPONSIBILITY FOR THE ACCURACY OF THIS INFORMATION

IT IS THE GOAL OF THE AUTHOR TO PROVIDE THE COMPUTER PRODUCT CONSUMER WITH FREE TECHNICAL INFORMATION. OFTEN AS A "HELP DESK TECHNICIAN" I WAS SHOCKED AT THE LACK OF KNOWLEDGE THE AVERAGE CONSUMER HAD REGUARDING THEIR COMPUTER PRODUCTS.

THIS SITE HOPEFULLY, WILL EDUCATE THE CONSUMER IN A VARIETY OF WAYS:

1. EDUCATE THE CONSUMER ABOUT WARRANTY INFORMATION.

2. EDUCATE THE CONSUMER ABOUT GENERAL MAINTAINANCE ASSOCIATED WITH COMPUTERS.

3. EDUCATE THE CONSUMER ABOUT THE MYTHS AND REALITIES OF COMPUTER VIRUSES.

4. EDUCATE THE CONSUMER ABOUT THE PROCEDURES AND POLICIES OF THE "HELP DESK" INDUSTRY.

5. EDUCATE THE CONSUMER ABOUT THE "SALESMAN" OF THE EXTENDED WARRANTY.

6. PREPARE THE CONSUMER FOR THEIR NEXT COMPUTER PRODUCT PURCHASE.

7. SHARE A GROWING LIST OF LINKS TO SITES FOR MORE INFORMATION.

8. PROVIDE THE CONSUMER WITH A LIST OF "REAL WORLD" TROUBLESHOOTING PROCEDURES (WHAT THE "HELP DESK TECHNICIAN IS LIKELY TO DO)

9. AND FINALLY, TO SHARE A SITE WELL KNOWN IN THE "HELP DESK" INDUSTRY, FOR ITS HUMOROUS APPROACH TO THE FRUSTRATIONS OF OUR INDUSTRY. TechHell....Hey are you looking at me?

BEFORE PROCEEDING ANY FUTHER, I MUST REMIND THE CONSUMER OF SOMETHING.

WARNING: THE SITE YOU ARE ENTERING CONTAINS TECHNICIAL DATA COMPILED WHILE WORKING AS A "HELP DESK" TECHNICIAN. THE AUTHOR TAKES NO RESPONSIBILITY FOR THE ACCURACY OF THE INFORMATION PROVIDED. ALWAYS CONTACT THE MANUFACTURER OR WARRANTER OF YOUR COMPUTER PRODUCTS. THIS SITE IS OFFERED AS A PUBLIC SERVICE, WITH THE INTENT TO SHARE HARD TO FIND TECHNICAL INFORMATION WITH THE CONSUMER, IT IS NOT MEANT TO SUBSTITUTE FOR TECHNICAL SUPPORT THROUGH YOUR EQUIPMENT MANUFACTURER.

YOU HAVE BEEN WARNED